Frequently Asked Questions

Everything you need to know about your Robocraze orders.

What is the standard shipping timeframe?

We typically process orders within 24 hours. Depending on your location, standard delivery takes between 3 to 5 business days across India.

Do you provide technical support for components?

Yes, our team of engineers provides basic technical documentation and troubleshooting for all microcontrollers, sensors, and modules purchased through Robocraze.

What is your return policy for electronic parts?

We offer a 7-day return policy for manufacturing defects. Please ensure the items are in their original packaging and have not been soldered or modified.

Are the products on Robocraze genuine?

Absolutely. We source directly from reputable manufacturers and authorized distributors to ensure all electronic components and DIY kits are 100% authentic.

Do you offer bulk discounts for educational institutions?

Yes, we provide special pricing for schools, colleges, and bulk hobbyist orders. Please contact our sales team with your requirements for a custom quote.

Which payment methods do you accept?

We accept all major credit and debit cards, UPI, Net Banking, and popular mobile wallets through our secure payment gateway.